Lucy's Casino
About Lucy's Casino
Lucy's Casino is an online gaming platform that offers a variety of features for players. It is licensed by the Curaçao Gaming Control Board, which provides a level of regulatory oversight. However, the casino has received a low Safety Index rating of 1.2, indicating potential concerns regarding its Terms and Conditions. Players have reported issues related to unfair clauses that may hinder their ability to withdraw winnings.
The casino has accumulated a total of 17 direct complaints, along with 40 related to associated casinos, which raises concerns about its reliability. While Lucy's Casino provides a diverse selection of payment methods, it enforces strict withdrawal limits that may affect players' access to their funds. Customer support has been rated as average based on user feedback.
In terms of gaming options, Lucy's Casino features a broad array of games from 70 different providers. Players can find various types of games, including slots, table games, and live dealer games. Popular slot titles include "Starburst," "Gonzo's Quest," and "Book of Dead." For table game enthusiasts, options such as blackjack, roulette, and baccarat are available. The live casino section offers real-time gaming experiences with live dealers for games like live blackjack and live roulette.
Lucy's Casino also provides welcome bonuses and loyalty programs to attract and retain players. New players can benefit from a generous welcome bonus, while loyal customers may receive additional perks through the loyalty program.
Given the concerns regarding safety and payout reliability, potential players are encouraged to exercise caution and consider other online casinos with stronger safety ratings and better player feedback.
| Website languages | English website |
|---|---|
| Support languages | English, German, Spanish, Finnish, Norwegian |
| Positives | Extensive collection of games from multiple providers, Live dealer games are available |
| Negatives | Player with 1 deposit only will be eligible to cashout a maximum of 15x the initial deposit amount, all further winnings will be removed from the account upon withdrawal request, Maximum net winnings per account are limited to €50,000, Live chat support is not available 24/7, There is a maximum daily win limitation, Not all payment methods are available for all currencies, Low monthly withdrawal limit |
| Payment methods |
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| Owner | Famagousta B.V. |
| No deposit bonus | Not available, Not available |
| Livechat languages | English, German, Spanish, Finnish, Norwegian |
| Licensing authorities | Curaçao (GCB) |
| Interesting facts | Casino uses a chatbot for customers' interaction, Small international casino, The company focuses on both casino and sports betting |
| Game providers | NetEnt, Apricot (Microgaming), Play'n GO, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, Playson, Evoplay, Saucify, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, MrSlotty, Belatra Games, Booongo (BNG), Arrow's Edge, Triple Cherry, Swintt, SuperLotto Plus, Apollo Games, Zeus Play, Spadegaming, Platipus, OneTouch, Spinthon, Spinoro, Spinmatic, Kalamba Games, InBet Games, Games Inc., Mascot Gaming, Mancala Gaming, Felix Gaming, Dragon Gaming, Caleta Gaming, Bole Gaming, Vibra Gaming, TrueLab Games, Manna Play, CT Gaming, PGsoft (Pocket Games Soft), Nucleus Gaming, Triple Profits Games (TPG), Smartsoft Gaming, 7Mojos, Ruby Play, CQ9 Gaming, Fa Chai Gaming, BF Games, Amigo Gaming, Gamzix, FunTa Gaming, NetGaming, Netgame, Leap Gaming, Ka Gaming, Espresso Games, EAGaming, Cool Games, Funky Games, Fugaso, Fazi |
| Estimated annual revenues | < €1,000,000 |
| Established | 2022 |
| Rating | 1.2 |
Screenshots of Lucy's Casino
